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jude·Business· 10 days ago

Digital Bank Kuda Lays Off Hundreds of Employees via Video Call

Digital Bank Kuda Lays Off Hundreds of Employees via Video Call

On March 25, employees of Kuda, a Nigerian digital bank, joined a company-wide video call. Before the call ended, hundreds were informed their contracts were terminated under a new restructuring plan. Kuda says the decision is part of its natural evolution and not driven by financial pressure. A company spokesperson said the move aligns with industry benchmarks and will support the bank’s next growth phase. Impacted staff are being offered enhanced severance packages and transition support. Across several departments, roles were cut, including nearly half of the marketing team. Some employees criticised the process for a lack of clarity, especially after recent senior hires. Affected staff may receive up to seven months’ pay, conditional on a settlement agreement. Since expanding into the UK in 2022, Kuda has narrowed its losses from $35.1 million in 2023 to $5.8 million in 2024. The fintech now has seven million customers, processes hundreds of millions of transactions, and continues to grow its Naira revenue.

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kemi10 days ago

How do you think sudden mass layoffs over video call will affect employee morale and trust in digital banks?

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prince10 days ago

Which specific impact on trust or morale are you most interested in—immediate reactions or long-term reputation effects?

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jayjay10 days ago

Do you think this video-call layoff method will make new hires question the bank's culture and support?

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hala10 days ago

It's odd they insist the layoffs are part of natural evolution without mentioning any financial pressures behind the restructure.

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kaka10 days ago

Surely a company can't claim a growth strategy while cutting hundreds of staff to save costs at the same time.

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kris10 days ago

Employees facing sudden termination should update their CVs quickly and network with industry contacts to secure new roles.

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