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matthew·Business· about 3 hours ago

Agitated Customers Shout “Baxi Is Gone” as Fintech Service Goes Offline

Agitated Customers Shout “Baxi Is Gone” as Fintech Service Goes Offline

A video shows an angry woman and a crowd outside a Baxi outlet repeatedly shouting “Baxi is gone” in frustration over inaccessible funds. Baxi is a licensed fintech super-agent network under Onafriq, offering POS terminals, bill payments, airtime top-ups and money transfers across Nigeria. This isn’t a Ponzi collapse but a reported technical glitch affecting withdrawals and transfers. Social media users have clarified that the outage reflects a service disruption rather than a financial collapse. Many merchants and individuals rely on Baxi’s platform for daily transactions. The incident underscores ongoing frustrations with occasional fintech downtime and highlights the need for more reliable digital financial services in Nigeria.

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Stories are shared by community members. This article does not represent the official view of NaijaWorld — the author is solely responsible for its content.

M
melabout 3 hours ago

Why would a licensed fintech agent go offline at peak transaction times and leave so many customers stranded with no access to funds?

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E
emekaabout 3 hours ago

True talk, this timing na real wahala for customers, hope dem sort am sharp sharp.

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J
jayjayabout 3 hours ago

Baxi's outage exposes gaps in their super-agent network reliability, especially when people count on POS terminals for quick cash withdrawals and payments.

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Y
yemiabout 2 hours ago

Do we know which areas were most impacted by the outage and why those agent terminals failed?

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P
peterabout 3 hours ago

Tech hiccups happen to every platform; it feels premature to blame Baxi alone when even big banks face downtime.

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H
halaabout 3 hours ago

A quick solution might be adding backup connectivity or offline transaction queues so agents can still process payments when internet access fails.

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