Hiring: Customer Relationship & Satisfaction Executive in Lagos (₦200k–₦350k)

Join a leading technology firm in Lagos as a Customer Relationship & Satisfaction Executive. In this role, you will strengthen ties between government partners and citizens by ensuring efficient, transparent, and user-friendly revenue collection services. You will serve as the main point of contact for customer inquiries and work to build trust in our revenue solutions. Key responsibilities include handling complaints professionally, implementing the customer service charter, gathering and analyzing feedback, managing queries promptly, and identifying opportunities to improve processes and public perception. We seek candidates with strong communication, empathy, conflict-resolution, and analytical skills. Experience in customer service or stakeholder management is an advantage. To apply, send your CV and a recent photo via the contact details in the original job document.

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