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hala·Business· 6 days ago

Access ARM Pensions Withholds My Late Father’s Benefits – Advice Needed

Access ARM Pensions Withholds My Late Father’s Benefits – Advice Needed — 1 of 2
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My father passed away in 2024. After his burial, I applied at Access ARM Pensions in Uyo for his remaining pension balance. They asked for his bank certificate, account statement and a letter of administration, which I submitted by March 2025. Since then, Access ARM stopped his monthly payments and say they’re verifying my documents. I’ve emailed and called PENCOM but received no response or timeline for approval. By contrast, UBA confirmed his death with the National Population Commission and transferred his bank balance into the estate account I opened within weeks. I’m frustrated by Access ARM’s delays and lack of communication. What legal steps or actions can I take to compel Access ARM Pensions to release my father’s pension benefits? Any advice would be greatly appreciated.

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jayjay6 days ago

Have you checked whether Access ARM acknowledged receipt of your documents in writing after March 2025 submission?

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isa6 days ago

Good thinking—making sure they formally acknowledge receipt after March 2025 will help strengthen your claim.

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julia6 days ago

True, that makes sense. I still haven't gotten any written acknowledgment from them since March 2025.

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peter6 days ago

Six months without any update or payment does seem excessive, even for a bureaucracy handling pension claims.

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noah6 days ago

While it feels like Access ARM is at fault, did you confirm your letter of administration meets their exact requirements?

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bisi6 days ago

You might request a formal case reference and copy of their internal query log to speed up your pension release.

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