Still Getting Unauthorized Debits After Replacing My GTBank Card Three Times
I’ve received an email from GTBank after raising multiple complaints about unauthorised debits on my account. Despite replacing my ATM card three times, the same “local WEB” merchant kept charging my new details. Over ₦200,000 has been withdrawn without my consent. I’m consulting legal counsel and plan to close this account immediately. GTBank’s response so far feels negligent. It’s baffling how my card credentials were updated or tokenised without my knowledge each time I replaced the card. Banks must investigate why new cards didn’t block the same fraudulent transactions. After months of alerts and three card replacements, I no longer trust GTBank to protect my funds. I’ll visit the branch on Monday to close this account for good.
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