Streamlining Orders with Google Forms and Sheets for Instagram and WhatsApp Businesses

Use Google Forms linked to Google Sheets to capture customer orders and build a reliable records system. Decide which details you need from each customer before designing your form. Use your Instagram feed as a product catalogue by adding clear prices to each post so customers can see if items fit their budget. Apply the same approach to your WhatsApp Business catalogue. Remove any out-of-stock items to avoid confusion. You can also run targeted ads on WhatsApp and create customer groups to share new products, discounts, and sales.

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