Why Is EasyBuy Charging Overdue Fees After Confirmed Payments?

EasyBuy customers are being hit with late fees even after banks confirm their payments. Accounts still show as unpaid, leading to constant calls, penalties and threats of BVN restrictions. This practice forces customers to suffer for internal delays and reconciliation issues. Payments already verified should stop any further charges or intimidation. EasyBuy must address these system inefficiencies. Clear communication, prompt updates and accountability will restore trust and ensure customers are treated fairly.

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