Warning: Cdcare App Holds My ₦88,000 Refund Past Deadline

I’ve always had smooth purchases on the Cdcare app, but my refund experience has been a nightmare. I returned a battery payment and got approval on the morning of the 11th, with a 10% fee deducted. They promised my money within 10 working days. Now, 11 working days (16 calendar days) later, my ₦88,000 is still stuck. Each day brings a new excuse: “you’ll get it today,” “very soon,” “before 8pm,” then “over the weekend,” followed by “we don’t process refunds on weekends.” Their agents keep contradicting themselves. I even screenshot their promise of “within 10 working days,” yet they deny it. My refund date has passed, and all I hear is “when due.” Cdcare’s refund policy and customer care feel like a scam—buyers should be cautious.

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